Return & Exchange Policy

We want you to be completely satisfied with your purchase. If there is an issue with your order, we’re here to help.

Returns & Exchanges

You may request a return or exchange within 7 days from the date you receive your order in the following cases:

The product arrives damaged or has a manufacturing defect.
You receive a different product from the one you ordered.

Return Conditions

To be eligible for a return or exchange:

The product must be unused and in its original condition.
The product must be returned with its original packaging, labels, and accessories, if applicable.
Proof of purchase or your order number may be required to process your request.

Products that have been used, damaged after delivery, or returned without their original packaging may not be eligible for return or exchange.

Refunds

Once we receive your returned product, our team will inspect it to ensure that it meets the return conditions.

If your return is approved, your refund will be processed within 5–14 business days after the returned product has been received and inspected.

Please note that the time required for the refunded amount to appear in your account may vary depending on your bank or payment provider.

How to Request a Return or Exchange

To request a return or exchange, please contact our customer support team within 14 days of receiving your order and provide your order number, details of the issue, and photos of the product if it arrived damaged or defective.

Our team will review your request and provide you with the necessary return or exchange instructions.

Important

Please do not send any product back before contacting our customer support team and receiving return instructions.